In late 1982, U.S. investors expected Atari’s new video game, E.T. (The Extra-Terrestrial), to be the must-have item on every child’s Holiday wish list. The rising stock price of Atari’s parent company, Warner Communications, reflected these high expectations. However, actual sales of the game were disappointing, and Warner’s stock price declined sharply, resulting in much consternation among investors – including those at RCM. Several realized that this gap between expected sales and actual sales could have been detected earlier if they had spoken directly to retailers who were selling the game, or to parents who were completing their Holiday shopping.

 

From that experience, the idea for GrassrootsSM Research was born. The concept was simple: If you want to know about pharmaceutical prescription trends, why not ask the doctors who do the prescribing? If you want the outlook for corporate software spending, why not talk to the IT managers who are planning their companies’ software budgets?

 

By 1984, GrassrootsSM Research was a fully operational department within RCM, and an integrated part of RCM’s fundamental stock research. Since that time, GrassrootsSM Research has developed a large number of confidential contacts worldwide who offer unique “ground-level” perspectives on their respective industries.

 

Today, through its global network of more than 300 freelance reporters and Field Force investigators , GrassrootsSM commissions interviews with consumers, distributors, doctors, IT managers, manufacturers, and yes, video-game retailers, in an effort to bring otherwise unseen business trends to light.